Intro

I send user registration, password reset and website process information (transactional emails), from osr4rightstools.org, which is a new domain.

Postmarkapp.com write that good transactional email should not generate spam complaints and should get there 100% of the time.

I’ve had to work to make this happen.

I still have problems with emails going to spam folders of new users in Universities, and 1 University blocked the email completely.

TL;DR

Creating-html-emails describes how I made this registration email which passes filters

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And here are my Postmark settings:

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This is pretty much it.

postmarkapp.com/guides/troubleshooting-email-delivery - this is an excellent guide which I’ve followed.

Reputation and learning

I’m now prompting my users to mark as not spam.

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https://osr4rightstools.org/account/register-success

Other email senders

sending-email-via-google-workspace-gsuite-gmail-with-c-sharp shows how I setup Google Workspace to send transactional email from my site. I tried this as I thought my initial email IP block was the fault of the Postmark. It wasn’t. It was the content of my email.

Using Google Workspace to send transactional email is not a good fit, and as you can see in the article, it involved complexity.

SendGrid, SparkPost, Mailgun, Amazon SES and Madrill are all alternatives to Postmark

I’m sticking with Postmark as

  • Excellent customer service
  • Their product works fast
  • Good technical blog posts

Todo

It helps to use the persons name in your email eg Dear Dave, which I may implement.

Conclusion

It takes time to gain reputation.

But with a well crafted email and proper server side setup, it will work.

Probably.